Important message for all patients

Protected Learning Time (PLT) Tuesday 16th July - The surgery will be closed for staff training from 1pm. the surgery will reopen at 3pm 

Important message for all patients

This is an important message is to inform all patients that Dr Batra’s Surgery will be merging with our practice, New Cross Health Centre.

This merger will take effect from 1st July 2019, although the relocation from Suite 4 to Suite 3 will not take place until the weekend of the 2nd August. This means that Dr Batra’s Practice will close for good on Friday 2nd August 2019 at 6.30pm and all GP services will be transferred to the New Cross Health Centre.

This also means that all patients currently registered at this surgery will automatically transfer over to the New Cross Health Centre.

As both surgeries are located on the same floor, of the same building there will not be any disruption to patient services, Also, by joining together and operating from New Cross Health Centre the merged practice will be able to offer additional services for patients.

If you are happy with these arrangements, you do not need to do anything.

However, should you wish to change your GP, you can find a surgery near you by visiting the NHS Choices website at www.nhs.uk.

Patients will receive a letter that explains the merger and its benefits. Also, to find out more, two patient engagement sessions have been arranged at New Cross Health Centre, on Thursday 11th July at 5pm, and Monday 15th July at 1pm. Do feel free to attend.

Services

Preconception/Early Pregnancy Care

If you are planning a pregnancy please try to see your GP or Nurse before you conceive.   If you are pregnant come and see us as soon as you can.

Postnatal Checks

You will be sent an appointment between 6 and 12 weeks after the birth of your baby.

Well Woman Clinic Checks

We want to make sure that all our female patients are up to date with smears, and are breast aware.  We also offer a full range of contraceptive services.  The service is provided by he nurses.

Family Planning Clinic

We provide a full range of family planning services. Our Practice Nurses will be pleased to help with general advice, pill checks and cap fittings, or you can see a doctor by appointment.  Free condoms are available, to the under 25s, on request from reception, nurses and doctors.   At present we do not offer implants or coil fittings.

Sexual Health Checks

This is a confidential service which offers advice, screening and treatment for Sexually Transmitted Diseases. This includes testing for HIV, emergency contraception and a wide range of different contraceptives.  Provided by the Nurses.

Asthma, Diabetes and Heart Disease

We would like to see you for regular checks if you have any of these conditions. Please make an appointment with one of the nurses.

Counselling

If you wish to see a Counsellor, please see a Doctor who will discuss your case and refer if appropriate.

Other Services

  • Advice about common ailments
  • Cervical smears
  • Stitch removal
  • Blood and urine tests
  • Routine vaccinations e.g. flu, tetanus (as appropriate)
  • Travel vaccinations – Please arrange these at least 6 weeks before you travel.
  • This Practice uses the TRAVAX travel advice service and patients are asked to access this before they can  make an appointment.
  • Please enquire at Reception for clarification.
  • Blood pressure checks
  • Dressings
  • Childhood immunisations
  • Smoking Cessation Clinic

Housing Applications

The process of applying for local authority housing has moved exclusively online.  They will no longer accept paper applications.

You do not need a doctor’s letter. You need to complete a self-assessment form which is only available online or directly from the council. A letter from your doctor will not help the process

If the council are unable to process your application and need further medical information, they will request your written consent and write directly to your doctor in confidence to provide the required medical information.

Housing Application Process

Lewisham Housing Application Guidance

Housing Flow Diagram

Housing Application Contacts

Londonwide LMCs – Housing Application Poster