Repeat prescription requests can either be dropped into the surgery during opening hours, by fax 0203 049 2248 or by email to firstname.lastname@example.org or by registering with Patient access . Please allow 48hrs before collecting your prescription from reception. There may be occasions when the doctors will need to see you before issuing a repeat prescription. We can only process repeat prescriptions, not requests for new medications. If you do require a new medication you will need to book an appointment or speak to one of our doctors on the telephone.