Your opinion is important to us!

Please click on link to read Q&A's following on from our recent relocation meeting/survey. Patient Engagement Relocation Survey Q&A's 

Appointments

Booking appointments at our surgery

As of 1st April 2015:

  • ‘On the day’ triage appointments are available, to which the GP will discuss your problem with you on the telephone
  • All pre-bookable appointments are available up to four weeks in advance, with any GP of your choice.
  • Routine appointments with doctors can be booked by telephoning 020 3049 2249  or making an appointment directly with reception.
  • It may be that you do not need to see a doctor but instead need to see one of the other health care workers. If so, please ask the receptionist who will help you.

Remember, if you are unable to attend your appointment please tell us so that we can offer that time to someone else.

Booking appointments online with EMIS Patient Access

EMIS Patient Access allows patients to book and manage their appointments online, request repeat medication, and be able to view their medical records online (patients must be over 16 years of age).  To have access you will need a password. Please ask at reception for a form. Also a photo ID will need to be shown at reception to go ahead with the process.

If you don’t have a PatientAccess account, please request one from reception staff.

If you already have an account or have the necessary document to create one please click here to access the EMIS booking system.

patient-access1

Appointments with the Practice Nurse or Health Care Assistant

The practice nurses are qualified general nurses who have decided to specialise in primary care work. If you need to see the nurse please make an appointment. The nurse works closely with the doctors and they are committed to promoting good health and preventing illness.

As we have a Practice Nurse and a Health Care Assistant  it is very helpful if you can give some idea of the type of help that you need in order to book the right appointment for you.